SurveyMonkey price (October 2026) and how to cancel

Updated · CostToCancel
Applies to: SurveyMonkey Individual and Team plans in the US bought on surveymonkey.com (iOS App Store billing separate).
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In the US (as of 2026-10-18), SurveyMonkey's individual pricing lists Standard Monthly at $99/month, Advantage Annual at $39/month ($468/year), and Premier Annual at $139/month ($1,668/year), with per-response overages about $0.15. Team plans start higher - Confirm team page. Cancel by downgrading to Basic in My Account → Billing Details → Manage Subscription (SurveyMonkey Help: cancel).

Paid features continue through the current period. iOS purchases cancel in Apple Subscriptions. Uninstalling the app does not cancel.

Primary Admin / billing owner must downgrade - Confirm role.

Who bills you

Who bills youWhere to cancelOfficial help
surveymonkey.comMy Account → Billing Details → Manage Subscription → Downgrade to BasicSurveyMonkey Help: cancel
Apple (if App Store)Cancel in Apple SubscriptionsApple
Deleting the account is separate from stopping paid renewal - Help covers both paths.

Current prices

PlanPrice (US)What you get
Basic$0Limited responses
Standard Monthly$99/mo1,000 responses/mo
Advantage Annual$39/mo ($468/yr)15,000 responses/yr
Premier Annual$139/mo ($1,668/yr)40,000 responses/yr
Team plansConfirm at checkoutPer-user annual
Individual plan dollars verified October 18, 2026 on surveymonkey.com/pricing/individual; Team Confirm.

How to cancel SurveyMonkey

In SurveyMonkey Billing

  1. Sign in at surveymonkey.com.
  2. Open Profile → My Account → Billing Details.
  3. Choose Manage Subscription → Downgrade to Basic.
  4. Confirm - paid features run to period end.

If Apple bills you

  1. Open Settings on your iPhone or iPad and tap your name at the top.
  2. Tap Subscriptions.
  3. Tap SurveyMonkey.
  4. Tap Cancel Subscription (or Cancel Free Trial), then confirm.

How to confirm it worked

You're done when:

  • Billing shows Basic after the current cycle / auto-renew off.
  • No new SurveyMonkey paid charge posts after that.

Source: SurveyMonkey Help: Canceling or Deleting.

Common problems

  • Only deleted surveys. Billing continues.
  • Cancelled on the website when Apple billed you. Use Apple.
  • Expected unused year to refund. Generally access runs to period end.
  • Non-billing user tried to cancel. Use the billing owner.

What we checked

Verified on official SurveyMonkey pages (October 18, 2026): dollars on individual pricing; cancel path on Help.

Advantage vs Premier

Premier adds white-label, advanced logic, phone support.

After cancel

Account stays on Basic free limits.

Frequently asked questions

How much is SurveyMonkey Advantage?

$39/mo billed annually ($468/year).

How do I cancel?

Downgrade to Basic in Billing Details.

Does deleting the app cancel it?

No.

Is there a per-response fee?

About $0.15 over plan limits - Confirm.