How to cancel NordVPN and get a refund (30-day guarantee)
NordVPN's long plans start at about $3.49/month paid upfront for the first term, but renew at a higher price. Monthly plans cost much more (around $14.99 and up).
To stop renewals, sign in at my.nordaccount.com > Billing > Subscriptions > Cancel automatic payments. For a refund, contact NordVPN support (live chat or email) within 30 days of purchase - the 30-day money-back guarantee applies to first purchases.
Turning off auto-renewal does not refund you - it just stops the next charge. If you're inside the 30-day window and want your money back, you need to ask support separately.
NordVPN price tiers (October 2026)
| Plan | Price (US) | What you get |
|---|---|---|
| Basic, long-term intro | About $3.49/mo, paid upfront | Renews at a higher annual price |
| Higher tiers (more features) | About $4.49-$7.49/mo intro | Add password manager, threat protection, more |
| Monthly plans | About $14.99/mo and up | No long commitment |
How to cancel NordVPN
Turn off auto-renewal (Nord Account)
- Go to my.nordaccount.com and log in.
- Open Billing in the left menu, then Subscriptions.
- Next to your NordVPN plan, select Cancel automatic payments (or Manage > turn off auto-renewal).
- Confirm. Your VPN keeps working until the plan's end date.
Request a refund (within 30 days)
- Open NordVPN's live chat on nordvpn.com or email [email protected].
- Say you want a refund under the 30-day money-back guarantee and give your account email.
- Decline extension offers if you want the refund. Refunds usually arrive in 5-10 business days.
Bought through the App Store
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions.
- Tap NordVPN.
- Tap Cancel Subscription (or Cancel Free Trial), then confirm.
- For refunds of App Store purchases, use reportaproblem.apple.com - NordVPN can't refund Apple charges.
Why renewal costs more
VPN providers advertise a low monthly equivalent for the first 1-2 years. When the term ends, the plan renews for a year at a standard rate, often more than double the intro price. Turn off automatic payments right after buying and decide again near the end of the term.
Payment methods that can't be refunded
Purchases made with cash at retail, gift cards, or some cryptocurrencies may not qualify for the money-back guarantee. Check NordVPN's refund policy before paying that way.
Alternatives
Proton VPN has a free plan; Surfshark and ExpressVPN offer similar money-back guarantees. Your router or browser may also have a built-in VPN or privacy relay (for example iCloud Private Relay).
Frequently asked questions
Does deleting the app cancel NordVPN?
No. Billing continues until you turn off automatic payments in Nord Account or the App Store.
Can I get a refund after 30 days?
Generally no. The guarantee covers the first 30 days of the initial purchase.
Will NordVPN keep working after I cancel auto-renew?
Yes, until your paid term ends.