HubSpot price (October 2026) and how to cancel

Updated · CostToCancel
Applies to: HubSpot Free, Starter, Professional and Enterprise hubs in the US bought on hubspot.com (onboarding fees and credit packs extra).
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In the US (as of 2026-10-18), HubSpot Marketing pricing shows Starter promotional seats often near $9/seat/month annually (list commonly $15–$20/seat depending on offer) and Marketing Hub Professional from about $800–$890/month including seats, plus required onboarding fees on Pro. Exact cart totals vary by hub mix - Confirm at checkout. Cancel as a Super Admin in Settings → Account Management → Billing → Cancel (HubSpot Knowledge Base: cancel subscription).

Paid features generally continue through the paid term. Export CRM data before you cancel if you need it.

Super Admin (or billing admin) required - Confirm permissions before the renewal date.

Who bills you

Who bills youWhere to cancelOfficial help
HubSpot SettingsSettings → Account Management → Billing → Cancel subscriptionHubSpot KB: cancel
Marketing contacts, SMS, and HubSpot Credits can add usage charges beyond the base plan.

Current prices

PlanPrice (US)What you get
Free tools$0Limited seats
Starter (promo / list)From ~$9–$20 /seat/moConfirm offer
Marketing Hub ProfessionalFrom ~$800–$890/moIncludes seats; + onboarding
Sales/Service Pro seatsConfirm pricing hubPer-seat + onboarding
EnterpriseConfirm salesCustom
Starter/Pro framing checked October 18, 2026 on hubspot.com/pricing; promos change - Confirm checkout.

How to cancel HubSpot

In HubSpot Billing

  1. Sign in at app.hubspot.com.
  2. Open Settings → Account Management → Billing.
  3. Choose Cancel subscription and follow the confirmation steps.
  4. Export contacts/deals first if you need offline copies.

How to confirm it worked

You're done when:

  • Billing shows the subscription ending at term end.
  • No new HubSpot subscription charge posts after that.

Source: HubSpot KB: Cancel your HubSpot subscription.

Common problems

  • Only deactivated a user seat. Account subscription continues.
  • Non-admin tried to cancel. Need Super Admin.
  • Expected onboarding fee refund. Usually separate - Confirm.
  • Only removed a connected domain. Billing continues.

What we checked

Verified on official HubSpot pages (October 18, 2026): plan framing on Marketing pricing; cancel path on Knowledge Base.

Starter vs Professional

Professional adds omni-channel automation, reporting depth, and higher contact tiers.

After cancel

Account typically falls back toward Free tool limits.

Frequently asked questions

How much is HubSpot Starter?

Often ~$9–$20/seat/mo depending on promo - Confirm checkout.

How do I cancel?

Settings → Account Management → Billing → Cancel.

Do I need Super Admin?

Yes for full cancel.

Are onboarding fees refundable?

Confirm your order terms.