BigCommerce price (October 2026) and how to cancel

Updated · CostToCancel
Applies to: BigCommerce Core, Growth, Scale and Performance store plans in the US bought on bigcommerce.com (plans renamed June 2026).
Go to BigCommerce cancel / account page →Opens the official site in a new tab. Not affiliated.

In the US (as of 2026-10-18), BigCommerce pricing lists Core at $39/month ($29 yearly), Growth at $105/$79, and Scale at $399/$299, with Performance from about $1,499/month yearly. GMV caps and Open Payment Provider fees apply. Cancel in Account Settings → Billing / Plan (BigCommerce Support).

Export catalog/orders before you lose admin access. Unpublishing the storefront does not cancel the plan.

Store owner required. Confirm Core/Growth/Scale naming on your invoice (was Standard/Plus/Pro).

Who bills you

Who bills youWhere to cancelOfficial help
BigCommerce control panelAccount Settings → Billing → CancelBigCommerce pricing
Open Payment Provider fees and Scale GMV overages (about 0.9% above cap) are separate — Confirm plan FAQ.

Current prices

PlanPrice (US)What you get
Core monthly / yearly$39 / $29 per moUS list
Growth monthly / yearly$105 / $79 per moUS list
Scale monthly / yearly$399 / $299 per moUS list
Performance fromConfirm ~$1,499/moAnnual
GMV / payment feesConfirm plan matrixOverage
Core/Growth/Scale dollars verified October 18, 2026 on bigcommerce.com/pricing.

How to cancel BigCommerce

In Account billing

  1. Sign in as the store owner.
  2. Open Account Settings → Billing (or Plan).
  3. Cancel / downgrade and confirm the end date.
  4. Export products, customers, and orders first.

How to confirm it worked

You're done when:

  • Plan shows canceled / ending after the period.
  • No new BigCommerce charge posts after that.

Source: BigCommerce Support / Billing.

Common problems

  • Only set the store to Maintenance. Plan renews.
  • Left Scale GMV overages. Extra % fees.
  • Non-owner tried to cancel. Need permissions.
  • Only deleted a channel. Billing continues.

What we checked

Verified on official BigCommerce pages (October 18, 2026): dollars on pricing.

2026 plan rename

Standard→Core, Plus→Growth, Pro→Scale, Enterprise→Performance.

After cancel

Storefront goes offline when the paid term ends.

Frequently asked questions

How much is BigCommerce Core?

$39/mo or $29 yearly.

How do I cancel?

Account Settings → Billing → Cancel.

Does Maintenance mode cancel billing?

No.

Are payment provider fees extra?

Often yes — Confirm plan.

Sources checked: BigCommerce pricing, BigCommerce Support. Verified October 2026.