How to cancel Planet Fitness (2026): online, in person or by mail

Planet Fitness is a franchise, so your home club - the one where you joined - runs your membership and your billing. Every cancel route ends up there. The one number that matters most is 8 days: that's how far ahead of your billing date (and your annual fee date) the club needs your request.

Ways to cancel (your home club bills you)

Planet Fitness costs (verified October 2026)

How to cancel Planet Fitness

Before you start: find your two dates

1. Log in to the member portal at planetfitness.com (or open the PF App) and go to My Billing Info & Balance.
2. Note your next billing date and your annual fee date (also in your membership agreement).
3. Count back 8 days from each - your request must reach the club by then.

Online (member portal)

1. Log in to your account in the member portal on planetfitness.com.
2. Follow the option to end your membership.
3. Save the confirmation (email or screenshot) showing the date.

In person

1. Go to your home club during staffed hours.
2. Tell the front desk you want to end your membership.
3. Ask for written or emailed confirmation, including whether the annual fee is stopped too.

By mail

1. Write a short, signed letter requesting to end your membership, with your full name, contact details and membership or PF Club Pass number.
2. Mail it to your home club's address, ideally with tracking so you can prove when it arrived.
3. Allow for delivery time: the club must receive it at least 8 days before your billing date.

How to know it worked

You're done when:

• You have a dated confirmation from the club or the member portal.
• Your member portal no longer shows an upcoming monthly draft (billing changes can take up to 7 days to take effect, Planet Fitness says).
• Your next bank statement after the billing date shows no Planet Fitness draft, and no annual fee on the annual fee date.

If it didn't work

• You were billed after cancelling. If the club received your request less than 8 days before the billing date, Planet Fitness says that draft can still go through. Check your confirmation date against the billing date, then contact the home club with your proof.
• You were charged a buyout fee. That's the $58 fee for ending a minimum-term membership early. Check the commitment length in your agreement.
• The annual fee hit after cancelling. The request must reach the club at least 8 days before the annual fee date as well.
• The status shows "draft pending". A payment is already processing; Planet Fitness says you can't make an online payment while a draft is pending - wait or visit the club.
• The home club is closed. Contact Planet Fitness Member Services (Mon-Fri, 9 am - 6 pm ET).
• Still stuck. Keep your confirmation or tracking record and dispute the charge with your bank if the club won't fix it.

What we verified

Verified on official Planet Fitness pages (October 18, 2026): the three ways to end a membership (mail, in person, member portal); the 8-day notice rule for monthly billing and the annual fee; billing changes taking up to 7 days; the $58 buyout fee for minimum-term memberships ended early; No Commitment memberships cancellable at any time without a fee; Black Card vs Classic access; "starting at $15"; Member Services hours.

Not verified - left out: exact PF Black Card dues, annual fee and startup fee amounts (they vary by club); state-specific cancellation laws; freeze options; whether phone cancellation is accepted (Planet Fitness doesn't list it).

Your timing, worked out

Source: Planet Fitness Customer Service FAQ. Mailed letters count from the day the club receives them, not the day you post them.

Transferring instead of cancelling

If you're moving rather than quitting, Planet Fitness lets eligible members transfer online. Planet Fitness lists these conditions: you're not a minor, you've been a member for at least 90 days, you haven't transferred in the past 90 days, you owe nothing at your current club, and your membership is billed monthly. Otherwise, contact your home club (Planet Fitness FAQ).

Cheaper or more flexible alternatives

Community recreation centers, YMCA financial-assistance rates and pay-as-you-go passes are worth comparing. Some health insurance plans include gym programs - check your plan's member benefits.